Privacy Policy

When you place an order we collect your name, delivery address, phone number and email address. If you pay by card or mobile wallet, payment details are handled directly by our payment partners — we never store full card numbers.

We also collect basic usage data such as pages viewed and products browsed, so we can improve the store.

Your information is used to process and deliver orders, handle returns, respond to enquiries and, where you have opted in, send occasional emails about new arrivals.

We do not sell your personal information to anyone.

We share delivery details with our courier partners strictly for fulfilling your order, and transaction details with our payment providers to process payment.

You may request a copy of the data we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it for accounting purposes. Write to care@ateliernoir.com and we will respond within 30 days.

We use essential cookies to keep your bag and preferences between visits, and analytics cookies to understand how the store is used. You can clear or block cookies in your browser, though the bag may not persist.